Privacy Policy

At Ultimate Toy Haulers, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, and services.

1. What Personal Information We Collect

We may collect personal information including, but not limited to:

• Name
• Phone number
• Email address
• Residential or postal address
• Enquiry details and communication history
• Finance or purchase-related information (where applicable)
• Website usage data (via cookies and analytics tools)

We only collect information that is reasonably necessary for our business activities.

2. How We Collect Your Information

We may collect personal information when you:

• Submit an enquiry through our website
• Contact us via phone, email, or social media
• Request a brochure or pricing information
• Visit our showroom or attend events
• Apply for finance through our trusted finance partners
• Interact with our website (cookies and analytics)
  
  

3. Why We Collect Your Information

We collect and use your personal information to:

• Respond to enquiries and provide quotes
• Process orders and manage customer relationships
• Provide finance options through trusted third-party partners
• Improve our products, services, and website experience
• Send important updates relating to your enquiry or purchase
• Meet legal and regulatory requirements
  
  

4. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees and contractors (for business operations)
• Trusted finance partners (for finance applications)
• Service providers (e.g. IT, marketing, website hosting)
• Legal or regulatory authorities if required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

• Understand website traffic and user behaviour
• Improve website performance and user experience
• Deliver relevant content and marketing

You can disable cookies through your browser settings, however this may affect website functionality.

7. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time.

To do so, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. The updated version will be published on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.